Hi! My name is Elva. I am one of the receptionists for Dr. Chang. Although, I do much, much…MUCH more! When you come to our office you’ll see me at the front desk. I also help with procedures and preparing charts and paperwork. I’ll collect your insurance information and obtain medical records (I also try to keep the doctor on time!) If there’s anything you need to make your visit better, please let me know. My e mail is This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Hi! I’m Ruby, I am Dr. Chang’s patient liaison. I’ll probably be the first person you have contact with if you’re having weight loss surgery. I will schedule your initial appointment with Dr. Chang. I will also follow-up with you to ensure you make all your appointments necessary for your surgery. I will contact you periodically to see how I can facilitate your progress. I will gather all the necessary paperwork and when everything is in order, I will then forward your chart to our billing representative, Diana. When your surgery is approved, I will schedule your registration date, as well as your surgery date with the hospital. If you need anything, please let me know! My e mail address is This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Hi, I’m Diana. I handle the billing for our office. This includes: Verifying your insurance benefits and getting you approved for surgery. I also provide financial counseling if needed. If you have any questions about billing, please call or email me This e-mail address is being protected from spambots. You need JavaScript enabled to view it . I look forward to meeting you!

Hello, my name is Pat Gomez, Dr. Chang’s office manager. My job is to make sure the office runs smoothly. My primary goal for you is to ensure that you receive quality care. I also want to ensure effective communication with the doctor and my staff. If you have any concerns or suggestions, please contact me at 361-574-1842 or e-mail me at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . We look forward to having you as our patient.